Return Policy
Return Policy for Share Art Creations
At Share Art Creations, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return policy below:
Return Eligibility
- Condition: To be eligible for a return, the item must be in its original condition, unused, and in the original packaging with all tags attached.
- Non-Returnable Items: Certain items, such as custom-made products or personalized art, may not be eligible for return. Please refer to the product details at the time of purchase.
Return Process
- Return Shipping: Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).
- Packaging: Please ensure that the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.
Refund Process
- Refund Options: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, you may choose between a full refund to your original payment method or store credit for future purchases.
- Processing Time: Refunds will be processed within [insert number of days, e.g., 5-10 business days] after we receive the returned item. The time it takes for the refund to reflect in your account may vary based on your payment provider.
Exchanges
Exchanging Items: If you wish to exchange an item for a different product, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
- Reporting Issues: If you receive a damaged or defective item, please contact us within [insert number of days, e.g., 7 days] of receipt. We may ask for photographic evidence of the damage.
- Replacement: For approved claims of damaged or defective items, we will arrange for a replacement at no additional cost.